zorka.chat
Self-hosted text chat for 1C-Bitrix: Site Management. Visitors use a website widget; managers reply inside the Bitrix administration area or a separate workspace/PWA. Conversations stay in your Bitrix database.
These guides describe 0.4.22, as of 18 September 2026. They do not imply that your installation is already updated. Install the module through Bitrix Market.
Start here
- Install and assign permissions.
- Configure each site.
- Open the manager workspace.
- Set up PWA and notifications.
For an existing installation, use Update without reinstalling. See Troubleshooting and Versions.
Available features
Native Bitrix multisite settings, a shared permission-filtered queue, claiming/transferring/closing/archiving conversations, full conversation text search, visitor page information, configurable reminder sound and volume, server-time schedules, online-manager checks, and manual deletion of old closed conversations.
Optional features include Web Push, VirusTotal URL checking, and Telegram/MAX manager channels. The base chat uses PHP/HTML/CSS/JavaScript without third-party runtime packages, hosted chat providers, Node.js, Redis, or a separate message server. Optional integrations depend on their providers.
Disabling the visitor widget leaves the manager workspace, history and PWA accessible according to permissions. The widget can appear above ordinary Bitrix24 widget layers; this is not CRM integration.
Not implemented or not guaranteed
Text only. The optional visitor name/email form, a Bitrix24 lead/transcript/owner connector, native mobile/desktop apps, and self-hosted notification services such as ntfy remain planned. A sound every ten seconds on a locked phone is not guaranteed.
Related CDN module
Image CDN — zorka.cdn is a separate image URL rewrite module with per-site BY/EU/RU selection and a before/after test gallery. It is not included in zorka.chat or required for chat to work.